Refund Policy

This Refund Policy outlines the terms and conditions governing returns and refunds for purchases made through calrion.live. By completing a purchase with CALRION, you agree to the conditions detailed below.

Eligible Items

Products purchased directly through calrion.live.

Items returned in original condition with no signs of damage or misuse.

Products in original packaging including manuals, accessories, and proof of purchase.

Items returned within the approved refund timeframe.

Refund Timeframe

Customers may request a refund within 30 calendar days from the date of delivery. Requests submitted after this period may not be eligible for review.

Once the returned item is received and inspected, refunds are processed within 7–10 business days to the original payment method. Processing times may vary depending on your financial institution.

Refund Procedure

Step 1: Submit a written refund request to our support team with your order number and reason for return.

Step 2: Await confirmation and return authorization instructions from CALRION.

Step 3: Ship the item securely using a trackable delivery service.

Step 4: Upon inspection approval, the refund will be issued to your original payment method.

Conditions & Limitations

  • Shipping fees are non-refundable unless the return is due to a verified defect or error.
  • CALRION reserves the right to deny refunds if items show signs of excessive use or damage.
  • Refunds will only be issued to the original purchaser.
  • Promotional discounts applied at purchase will be proportionally deducted from the refund.
  • Return shipping costs are the responsibility of the customer unless otherwise stated.

Non-Refundable Items

Customized or personalized products.

Digital downloads or electronically delivered services.

Clearance or final sale items marked as non-returnable.

Items returned without prior authorization.

Contact Information

Company: CALRION

Email: [email protected]

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (UTC)

For any questions regarding this Refund Policy, please contact our support team. We are committed to handling all requests fairly, efficiently, and transparently.